Sunday, September 05, 2004
Diabolical
Astro are currently replacing all the smartcards of about 1.3 million subscribers nationwide. In this exercise there was a clause added that you will need to use the services for a minimum period of 12 months or RM 500 fine will be imposed. This has caused an outrage. Who wouldn't? After the media uproar for few days, Astro issued a press statement saying people were confused and went on saying that the new agreement has been intact since 2001. The terms and condition only applies from the date of service activation not smart-card replacement.
One question though, if its that what Astro meant, why did Astro change their Q&A section from this
to this
and remove the FAQ which stated these
Astro is under pressure as Mitv and Telekom are trying to enter the segment. By tricking the consumers to be tied for another 12 months, that pretty much kills it for Mitv and Telekom as subsribers cannot switch as their are tied. Astro's diabolical project is foiled. Kudos to our consumers who are more awake nowadays.
One question though, if its that what Astro meant, why did Astro change their Q&A section from this
to this
and remove the FAQ which stated these
Astro is under pressure as Mitv and Telekom are trying to enter the segment. By tricking the consumers to be tied for another 12 months, that pretty much kills it for Mitv and Telekom as subsribers cannot switch as their are tied. Astro's diabolical project is foiled. Kudos to our consumers who are more awake nowadays.
BJ 6:28 PM